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3 Misconceptions of Working with a Virtual Dental Assistant

Virtual dental assistant

You’ve probably heard of other dental offices using an insurance verification team or outsourcing claims assistance. If that’s not something you’ve personally done in the past, you probably have some misconceptions about what’s involved in the process:

1. They’re Outsourcing Representatives to Other Countries

All of our dental support staff are based right here in our Georgia brick and mortar office. We don’t hire anyone without dental experience, and everyone is trained to meet our high quality standards. Nothing is ever outsourced out of our building, much less overseas. And someone is always available to discuss your questions or concerns, regardless of which US time zone you’re in.

2. They’re Not Going to Do it Right and I’m Going to Have to Re-do It

Our experienced insurance verification and claims professionals treat your business like our business. After all, our success is dependent upon yours. We’ve worked with dozens of different practice management platforms and can streamline the information so that it coincides with your existing setup. All we have to do is gather the right information from the get-go, then we hit the ground running. You’ll probably ask yourself why you hadn’t done this sooner.

3. It’s Too Expensive and Will Take Too Much Time to Set Up

Using a dental insurance verification or claims team is actually cheaper than hiring another staff member (plus, there’s no training!) So not only are you saving money, but you’re also saving time. We’ve been doing this for years!

Nobody is as Good as Gold

Contact Gold Virtual Assistant today for a free, completely zero-pressure consultation. We’ll talk through what it is you need help with and provide you with a no-fuss estimate on what the price would be. We look forward to speaking with you!


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